Application
This unit describes the skills and knowledge required to establish an information and communications technology (ICT) project, with a governance framework within small, medium or large organisations.
It applies to individuals who may be required to use advanced project management skills in developing logical and sustainable IT project plans using organisational/established benchmarks and ethical practices.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish project governance framework | 1.1 Assess current project methodology and determine state of project management maturity 1.2 Determine governance framework 1.3 Appoint project governance team 1.4 Establish project governance reporting processes |
2. Establish project governance roles and responsibilities | 2.1 Agree with project sponsor on responsibilities 2.2 Delegate steering committee or project board responsibilities 2.3 Confirm project manager responsibilities |
3. Establish IT project stakeholder expectations | 3.1 Educate stakeholders on characteristics of ICT projects 3.2 Develop and maintain project relationships 3.3 Negotiate successful project outcomes |
Evidence of Performance
Evidence of the ability to:
assess the project environment
establish or implement an information and communications technology (ICT) project management governance framework
negotiate with stakeholders to agree achievable project objectives.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify the organisation’s industry
outline the organisation's current information systems and processes
explain organisational policies and procedures, including:
project management and procurement policies
environment
duty of care
contract
company
freedom of information
industrial relations
privacy and confidentiality
due diligence
records management
explain project governance approaches and methods
outline relevant legislation and regulations that impact on project governance.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1, 1.2 | Interprets and analyses complex text in order to ascertain requirements |
Writing | 1.4, 2.3 | Develops documents that present ideas and directives in an acceptable sequence and in a precise manner |
Oral Communication | 1.1-1.3, 2.1-2.3, 3.1-3.3 | Determines requirements through active listening, use of open ended questioning and paraphrasing Uses appropriate language and style to present complex or technical information and ideas appropriate to the audience Facilitates successful discussions by comparing and building on ideas of others and ensuring a win-win outcome |
Navigate the world of work | 1.3, 1.4, 2.1-2.3 | Recognises and follows explicit and implicit protocols when establishing reporting processes, appointing team and establishing roles and responsibilities |
Interact with others | 2.2, 2.3, 3.2, 3.3 | Demonstrates understanding of what to communicate, with whom and how, when developing and maintaining project relationships, negotiating outcomes and educating stakeholders Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction, influencing direction and taking a leadership role on occasion |
Get the work done | All | Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context to identify relevant information and risks, and identify and evaluate alternative strategies and resources Uses systematic, analytical processes in complex, non-routine situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria |
Sectors
Project management